AI (chatGPT) at work: Challenges and Opportunities for People Management


AI (chatGPT) at work: Challenges and Opportunities for People Management

Organisations are constantly facing disruptions including the increased use of technology, e.g. AI. Recently, chatGPT, a newly developed language chatbot has taken the world by storm. Based on its power and intelligence, it has significant potential to automate tedious tasks or to gain insights into decision-making. ChatGPT and the strides being made in natural language processing, will potentially have a significant impact for HR departments.

Adopting AI by employees in their work increases efficiency also raises challenges for leaders. Taking a forward looking perspectives, a number of questions are emerge for organisations and business leaders.

  • What are the potential opportunities for employees and organisations of chatGPT and other tools?
  • How should organisations navigate employees’ adopting chatGPT and other tools in the workpalce?
  • What legal and ethical questions emerge in the use of AI based tools in the workplace?
  • How well is HR prepared for these changes?

This interactive, dialogue-based event will provide you with a place for sharing and exchanging knowledge and ideas. We are delighted to have a panel of experts to lead the conversation on these issues.

We invite HR, IT, operation, and anyone who is interested in this topic to join us.

About speakers and organisers

David Collings is Chair of Sustainable Business at Trinity College Dublin. Prior to joining DCU, he held faculty positions at the University of Sheffield, the National University of Ireland, Galway and Dublin City University. He was also Visiting Professor at King’s College London, Nanyang Business School, Singapore and Cornell University as a Fulbright Scholar. His work has been published in leading outlets such as Academy of Management Journal, Harvard Business Review, Journal of Management, Journal of Management Studies, MIT Sloan Management Review and Organization Science. He has also published 12 books. He has consulted with a number of leading global organisations in these area. His speaking and consulting engagements include Abbvie, Airbus, the Danish Confederation of Industry, Enterprise Ireland, EY, GE, KPMG, Medtronic, Mercer, Stryker and many others.

Na Fu is an associate professor of human resource management at Trinity Business School, Trinity College Dublin. She is the Digital Workplace Lead at the Trinity Centre for Digital Business. As a recipient of multi-awards in research and teaching, Professor Fu is passionate about helping organisations to achieve their employee’s full potential in all aspects. Her research focuses on strategic human resource management, employee wellbeing and organisational transformation. Her work has received international acclaim via publications, research grants, multiple prestigious awards and nominations, and international collaborations. She is the author of over 100 peer-reviewed journal and conference papers in international conferences.

Amy Fahy is an Assistant Professor of Business and Management at Maynooth University School of Business. Amy received a Doctorate of Education with a focus on Leadership in STEM (Science, Technology, Engineering and Maths) Education from Trinity College Dublin. Prior to Maynooth University, Dr Fahy worked at AMBER, an SFI research center at Trinity and the Department of Education in Ireland.

Declan McKibben is the Executive Director at the ADAPT, the world-leading SFI Research Centre for AI-Driven Digital Content Technology. He leads the ADAPT Commercialisation team connecting industry partners with ADAPT Researchers. Adapt research teams work across many industry sectors on ground-breaking innovations. A key function of the commercial team is to align the needs of industry with the relevant expertise.

Steven McCartney is an Assistant Professor/Lecturer in Management and Organisational Behaviour at Maynooth University School of Business. Steven received his PhD from Trinity College Dublin, specialising in people analytics. In addition, he holds an MSc in Work and Organisational Behaviour from the University of Limerick, a Bachelor’s degree in Commerce from McMaster University, Canada, and an advanced diploma in Human Resource Management. Before coming to Ireland, Steven spent several years as a practicing HR professional in Toronto, Canada. His research interests lie in several areas, including people analytics, digital transformation, strategic HRM, and human capital resources. Steven’s research has been published in several journals including, Personnel Review, Management Decision, and the Journal of Organizational Effectiveness: People and Performance. Additionally, his research has been presented at several academic conferences globally, including the Academy of Management and the Irish Academy of Management.