ADAPT Research Collaboration “The TAC Toolkit” Wins Best Paper at ACM CHI 2022

ADAPT Research Collaboration “The TAC Toolkit” Wins Best Paper at ACM CHI 2022

Born out of 30 years of research the TAC Toolkit won a Best Paper award at ACM CHI 2022 for its eHealth insights into long term user acceptance of novel health technologies

ADAPT Postdoctoral Researcher Camille Nadal, Associate Professor Gavin Doherty along with their co-authors Shane McCully, Kevin Doherty and Corina Sas won a Best Paper award (within the top 1% of submissions) for their paper ‘The TAC Toolkit: Supporting Design for User Acceptance of Health Technologies from a Macro-Temporal Perspective‘ at the ACM CHI 2022 conference. A leading international venue for Human-Computer Interaction research.

The paper presented the Technology Acceptance (TAC) Toolkit, a method to design health technologies that people are more likely to accept and use in the long term. Looking at the user journey as a unique evolving trajectory, the TAC Toolkit guides designers to explore a range of factors that influence user acceptance over time.

The toolkit comprising 16 cards, 3 personas, 3 scenarios, a virtual think-space, and a website, was evaluated through workshops conducted with 21 designers of health technologies. With findings from the research indicating that the tool revised and extended designers’ knowledge of technology acceptance, fostered their empathy and ethical values while designing for acceptance, and contributed towards shaping their future design practice.

ADAPT Postdoctoral Researcher, Dr. Camille Nadal speaking about the research said: “Every day, new health technologies enter the market, and it is clear that technology has a strong potential to enhance healthcare delivery. But this can only happen if people in need of care accept to use these new systems for diagnosis, treatment, or symptom monitoring. That’s why it is essential to consider user acceptance when designing health technologies, and this is where the TAC Toolkit can help.”

This work is a collaboration with the Technical University of Denmark and Lancaster University. For more info or to get a free copy of the TAC cards for yourself, Click here >